Roof Leak Repair
Leaks around shingles, flashing, vents and roof connections. Describe the water entry and request an assessment.
Vancouver & the Metro Vancouver core
An active leak or newly exposed section of roof needs prompt attention. Call BC Roof Repair to discuss the problem and current availability. For an online enquiry, select the urgent option and describe what is happening.
Water entering occupied rooms, roofing displaced during a storm or an opening exposed to rain should be described clearly when you make contact. Explain whether the water is still coming in, which part of the property is affected and whether there is visible damage from the ground.
A small stain from a past leak and water actively entering the building are different situations. This information helps the person reviewing your enquiry understand the immediate problem. Do not wait for an online response when there is an immediate danger to people.
Emergency work may focus first on reducing further water entry. Temporary protection, where suitable and safe, can provide an interim measure while the roof is assessed and permanent work is arranged. The appropriate approach depends on the roof type and the condition of the damaged area.
A permanent repair may require dry conditions, access equipment or matching roofing materials. Ask which part of the work is temporary, what remains to be done and how the next visit will be arranged. Do not assume that a temporary covering is a long-term repair.
Stay off the roof. Wind, rain, damaged materials and poor visibility can make access unsafe. Keep people away from sagging ceilings and wet electrical fittings. Where there is an immediate safety risk, contact emergency services rather than relying on a roofing enquiry form.
Only move belongings or place a container beneath a drip when it is safe to do so. Take photographs from a safe location, if possible. You do not need photographs to call, and there is no need to inspect the roof yourself before asking for help.
Vancouver, Burnaby, Richmond, New Westminster, North Vancouver and West Vancouver are the priority enquiry areas. Give the city, a callback number and any building access restrictions. For strata properties, say whether you are an owner, tenant or property manager.
Arrival times and available work depend on the location, weather, safe access and current bookings. We do not promise a fixed dispatch time on this page. A submitted form is a request for contact, not confirmation that a roofer is on the way.
No. A successful submission confirms that the website accepted your enquiry. Availability and an appointment must be confirmed separately. Call for an active leak or other urgent roof damage.
Not always. Safe access and weather can limit the first visit to temporary protection. Ask what the initial work covers and what is needed for a permanent repair.
No fixed arrival time is promised. Call to check the current situation for your property and confirm any timing directly.
Leaks around shingles, flashing, vents and roof connections. Describe the water entry and request an assessment.
New leaks, lifted shingles or visible roof damage after a storm. Describe the damage and flag active water entry.
Leaks at chimneys, vents, walls and other roof joints. Assess the connection rather than covering the symptom.
Start with the problem
Name, phone and email are required. Your city and a brief description help us understand the job.